Returns

IF YOU ARE UNHAPPY WITH YOUR PURCHASE WE WILL BE HAPPY TO OFFER YOU A FULL REFUND OR EXCHANGE WITHIN 10 DAYS, PROVIDING THE ITEMS ARE IN A FULLY RESELLABLE CONDITION, UNWORN AND WITH THE LABELS STILL ATTACHED & YOU HAVE A VALID PROOF OF PURCHASE.

Prior to sending your item back to us, please email : bowsboutiquenewry@hotmail.com stating your returns request. We will then provide you with a returns reference number to be placed on the parcel that you are returning.

We would recommend that you send your items via recorded delivery with tracking as we do not accept liability for any goods lost or damaged in the post.

PLEASE NOTE :

Any items returned in an unsaleable condition will not be accepted. Strictly NO RETURNS on SALE items.